When will I receive the lamp which is currently not available?

If you have chosen a projector lamp which is stated to be available in 1–2 weeks, you can count on the order being processed within that timeframe. The selected products with such a label are currently not available in our stock for dispatch, and we must order them from a supplier, or from the manufacturer. In such cases, we are usually able to dispatch the chosen lamp in around 1 week. If you order a lamp at the end of the week, you will most probably receive it in 2 weeks upon your order, because we conclude the orders with our suppliers every Wednesday afternoon.

What if the supplier does not have the lamp either?

In certain cases, the delivery of the lamp for your projector may take more than two weeks. The specific product may happen to be also out of stock at the supplier and must be ordered directly from the producer – this is especially case for original lamps with the module. If this is your case, we will get in touch with you and offer you alternative solutions upon your request. If you need the projection lamp more quickly, you can usually choose other types of lamps. Or you can contact us and we will try to find something out.

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