Can I order by telephone?
To ensure accuracy in the ordering data, we only accept orders via e-shop and orders in writing (by post or via e-mail). Orders by telephone are not accepted because of frequent mistakes in the name, postal address, or specification of the ordered goods. The fastest way to order the projector lamps is via our e-shop. If you need help with the internet order, please use the guide we have prepared for you. Don’t worry, it is easy
. If you still have any problems with sending an internet order, call us and we will guide you through the ordering process step by step. Then you will have no problems sending the order yourself next time.
Orders by electronic or regular post
If you do not want to order from our e-shop for any reason, you can send us your order by e-mail. In such cases, please include the following information:
- precise description of the goods you are ordering (e.g. lamp with the module/without the module, original/compatible, etc.),
- number of items of the selected goods,
- name and surname,
- name of company or organisation,
- invoicing details,
- delivery address,
- methods of delivery and payment.
Please, include the same details in a written order sent by regular post. This method is often used by companies and state institutions. If you order in this way, you must expect a slight delay in processing the order. However, you can reduce this delay considerably by sending the letter to our office address and not to our headquarters address, see contacts