Does the price I pay include VAT? (for deliveries outside the EU)
Orders shipped to EU countries (excluding Czechia)
If your delivery address is in the EU and you include a valid Tax Identification Number (VAT) when ordering, we will issue you an invoice for the price of the items and delivery without VAT in accordance with Article 196 of Council Directive 2006/112/EC. Customers who do not enter a valid Tax Identification Number will be provided with an invoice including Czech VAT at the rate of 21%.
Orders shipped to Czechia
All customers are charged VAT for orders sent to Czechia.
Orders shipped to countries outside the EU
For orders delivered outside the EU, the price will always exclude VAT. Keep in mind that your customs office may charge you the local VAT and import duty according to official customs rates. You must make such payments yourself. VAT and import duty is usually charged when the price of the package (i.e., price of goods including delivery charge) exceeds a certain value. We recommend that you inform yourself about current local legislation before ordering. To calculate the import duty and local VAT, you can use this online service:https://customsdutyfree.com/duty-calculator/. Here is an example of a calculation for sending projector lamps for the value of 250 GBP excluding VAT to Great Britain. The carrier might charge an extra fee due to dealing with customs and the processing of goods.
FAQ
- How do I find and order the right lamp?
- The product photo does not match my lamp. Is it safe to order? Will I receive the right lamp?
- Are prices and stock availability up to date on the website?
- When exactly will I receive a lamp which is currently out of stock?
- Can you get a specific part for me even though you do not sell it on your website?
- How do I receive a tax receipt?
- Can I order over the phone?
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